Which report should be prioritized when troubleshooting access issues?

When troubleshooting access issues, the Domain Security Policies for Functional Area report should be prioritized because it provides crucial insights into the specific security policies that govern user access within different functional areas in Workday. This report highlights which roles, permissions, and security groups are in place, enabling a more detailed analysis of why a user might not have the access they expect.

Understanding the domain security policies is essential, as they directly determine the level of access users have to various components of the system. If a user is experiencing access issues, checking these policies can help identify whether the problem lies in the assignments or configurations that grant or restrict access to particular areas of the Workday environment.

While other reports, such as the User Profile report and the General Access report, provide valuable information related to individual user roles and overall access, they do not focus specifically on the underlying security policies that dictate access. The Change History report focuses on tracking changes made within the system, which can provide context but does not directly inform access issues related to security policies. Therefore, the Domain Security Policies for Functional Area report is the most targeted and effective resource for addressing and resolving access problems.