What type of articles does Workday’s ‘Help’ functionality provide?

Workday’s ‘Help’ functionality is designed primarily to assist users in troubleshooting and resolving issues they may encounter while using the system. The support articles provided are specifically crafted to address common problems, answer frequently asked questions, and guide users through various processes within the Workday environment. This focus on practical assistance and clarity ensures that users can effectively utilize Workday’s features without undue confusion or delay.

Other types of articles, like those discussing entertainment, industry trends, or corporate policies, do not fit the intended purpose of the ‘Help’ functionality. These categories do not align with the direct support and troubleshooting needs of the users interacting with a complex system like Workday. Therefore, the correct answer highlights the core mission of the Help feature, which is to enhance user experience through targeted support resources.