What report can you use to troubleshoot how a user has access to a task?

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The appropriate report to use for troubleshooting how a user has access to a task is the view security group. This report provides a detailed breakdown of the security groups associated with a particular user, including the permissions and access levels granted to them. By reviewing the security groups a user belongs to, administrators can determine whether the user has the necessary access to perform specific tasks.

Understanding user access in Workday primarily relies on the security model, where users are assigned to various security groups that dictate what actions they can perform and what data they can view. The view security group report allows for this analysis, enabling you to see affiliations and permissions in one consolidated view. This can facilitate quick identification of any discrepancies in access.

While the other reports can provide valuable information, they don't directly address the specific question of how a user accesses a task. For example, the access log report tracks activities but doesn't clarify security group memberships; the task access report is more focused on the tasks themselves rather than user-specific access, and the security breakdown report gives a broader overview of security settings but may not pinpoint access granted to a single user in relation to a specific task. Therefore, the view security group is the most effective tool for this troubleshooting scenario.

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