How does Workday recommend organizations approach the testing of new features?

Workday recommends that organizations approach the testing of new features with a structured timeline to ensure a comprehensive and organized process. This method allows teams to allocate sufficient time for planning, testing, and reviewing the new features before they are implemented. A structured timeline helps in coordinating the efforts of different stakeholders, enables proper documentation of testing results, and facilitates effective communication among team members.

In contrast, adopting a reactive approach, such as testing only when a critical issue arises, may result in rushed testing and insufficient validation of features, potentially leading to unresolved issues in the live environment. Similarly, testing as quickly as possible without planning can bypass crucial steps such as thorough documentation and stakeholder review, which are essential for successful feature deployment. Following a 'best guess' methodology lacks the rigor and formal approach required for effective testing, which can lead to unreliable outcomes. A structured timeline, therefore, not only enhances the quality of testing but also supports a smoother transition to new features in the organization’s Workday system.