According to Workday recommendations, who should own an integration schedule?

Owning an integration schedule is best suited for the Integration Service Unit (ISU) listed as the Workday account on the integration system. This is because the ISU is typically responsible for overseeing the technical aspects of integration, ensuring that data flows smoothly between Workday and other systems. This unit has the expertise needed to manage the schedule effectively, monitor its performance, and respond to any issues that arise.

The integration schedule is a critical component that involves careful planning and execution to align with business needs and technical requirements. By having the ISU in charge, organizations can ensure that there is a dedicated team with the right knowledge and resources to manage this aspect of the integration process comprehensively.

In contrast, while the team implementing the integration may have a strong understanding of the technical requirements, their focus may be more on setup and deployment rather than on ongoing schedule management. The end-user may not have the necessary technical insights to oversee integration schedules effectively, and integration vendors typically focus on providing the solution rather than maintaining the operational aspects of it. Therefore, having the ISU own the integration schedule aligns with the best practices recommended by Workday for ensuring reliability and efficiency in the integration processes.